Terms of Service

Last updated: October 17, 2017

General Terms and Conditions


1.1 These terms and conditions of use (“Terms of Use” or “Terms”) of the website www.easyoffice.io and instances thereof (“Website”) between EASY OFFICE PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, (“Company” or “Easy Office” and its successors and assigns) and the users of the Website ("You" or "Your" or "Yourself" or "User") describe the terms on which the Company offers You access to the Website.

1.2 Please read the terms carefully before using or accessing any material, information or services through the website. Your use of the website or the services provided by the website shall signify your acceptance of the terms and your agreement to be legally bound by the same.


2.1. The Website is an Internet based portal owned and operated by the Company. Use of the Website is offered to you subject to acceptance of all the terms, conditions and notices contained in the Terms, along with any amendments made by the Company at its sole discretion and posted on the Website, including by way of imposing any charge for access to or use of a Service (defined below). By (i) using this Website or any facility or service provided via this Website in any way; or (ii) merely browsing the Website, You agree that you have read, understood and agreed to be bound by these Terms and the Privacy Policy available at the homepage.

2.2. The Company shall not be required to notify you of any changes made to the Terms. The revised Terms shall be made available on the Website. Your use of the Website is subject to the most current version of the Terms of Use made available on the Website at the time of such use. You are requested to regularly visit the home page www.easyoffice.io to view the most current Terms. You can determine when the Company last modified the Terms by referring to the "Last Updated" legend above. It shall be your responsibility to check the Terms periodically for changes. The Company may require you to provide your consent to the updated Terms in a specified manner before any further use of the Website and the Services. If no such separate consent is sought, your continued use of the Website will constitute your acceptance of such changes.


3.1. The Company facilitates sale and purchase of merchandise and customization services (“Services”) to users. The purchase of products and services shall be governed by these Terms.


4.1. Services are not available to minors. In India, persons under 18 years of age are minors. It shall be your responsibility to ensure that you are eligible to enter into a contract if you are resident outside India. If you do not confirm to the above qualification, you are not permitted to avail of the Services. You represent that you are of legal age to form a binding contract and are not a person barred from receiving Services under the laws as applicable in India.

4.2. The Company reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time for any reason or without providing any reasons.


5.1. The Company may make the Services available to You only if You have provided Easy Office certain required User information and / or created an account ("Account") through an Easy Office ID and password or other log-in ID and password (collectively, the "Account Information"). The Services may also be subject to procedures for use of the Website, Terms

5.2. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify Easy Office of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. Easy Office Private Limited cannot and will not be liable for any loss or damage arising from your failure to comply with these conditions. You may be held liable for losses incurred by Easy Office Private Limited or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of your failure in keeping Your Account Information secure and confidential.

5.3. You shall ensure that the Account Information provided by you in the Website's registration form is complete, accurate and up-to-date. Use of another user's Account Information for availing the Services is expressly prohibited.

5.4. If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), Easy Office has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Easy Office has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website (or any portion thereof).


6.1. Easy Office Private Limited makes available products and services at the best possible prices and terms.

6.2. You agree to provide correct and accurate credit / debit card details to the approved payment gateway for availing Services. You shall not use the credit / debit card which is not lawfully owned by you, i.e. in any transaction, You must use Your own credit / debit card. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit / debit card details. Easy Office Private Limited expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit / debit card.

6.3. Easy Office Private Limited shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the authorization for any transaction for any reason whatsoever.


7.1. Cancellation prior to delivery – Since easyoffice.io is customizing each product, you cannot cancel your order for any product once it has been confirmed, RTS has been created, and payment has gone through. 7.2. Cancellation at the time of delivery - In case you’re unhappy with a product which has a manufacturing defect or if there is a defect in the printing, you can return the same on the spot, at the time of delivery, and the same will be replaced. 7.3. Cancellation after delivery - Products once delivered cannot be returned. On the off chance that you receive a damaged or defective product, we will issue a replacement. In case there are manufacturing defects post-delivery, we will treat it as an After Sales complaint. Such products will be repaired or replaced as deemed necessary by our management team.


8.1. If you happen to receive a damaged or defective product, or a product that does not comply with the specifications on the RTS as per your original order, you can return it on the spot, at the time of delivery, the same shall be replaced. Requests for return and replacement after delivery will be accepted based on review by the management team.


9.1. If you are eligible for a refund or a promo code (as the case may be), the same shall be given to you as per the following guidelines:

a) The refund amount for the orders paid online or paid via credit/debit card at the time of delivery will be refunded within 7-10 working days from the date of initiating the refund through the online account, or will be refunded to the same card, depending on the most suitable circumstances as determined by Easy Office.

b) The refund amount for the order paid vide cash on delivery option, will be initiated within 4-6 working days, and the order amount will be credited to your bank account via NEFT.

c) The refund vides a promo code, for the orders paid online will be provided to you within 7-10 working days through hard copy or e-mail depending on the most suitable circumstances as determined by Easy Office

d) A promo code once used shall not be re-activated in case of cancellation of order, either by the customer or by Easy Office.


10.1. In case we are yet to start operations and post sales services in your City, whenever we find it operationally possible, we may deliver the product at your doorstep (provided the transportation cost is borne by you at actuals).

10.2. Please note the prices on our website are subject to price fluctuations, due to various factors. Once an order is placed by you, you will be liable to pay such amount as was displayed on the date of the order and the invoice.

10.3. We deliver to certain pin codes only conditionally. 


11.1. Subject to compliance with the Terms of Use, Easy Office Private Limited grants you a non-exclusive, limited privilege to access and use this Website.

11.2. You agree to use the Services, Website and the materials provided therein only for purposes that are permitted by: (a) the Terms; and (b) any applicable law, regulation or generally accepted practices or guide in the relevant jurisdictions.

11.3. You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that you will access the Website in accordance with the Terms and particularly Section 8.

11.4. You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by Easy Office Private Limited. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.

11.5. Easy Office Private Limited disclaims all liabilities arising in relation to any offensive content on the Website.

11.6. If the Website allows you to upload any material on the Website, You hereby undertake to ensure that such material is not offensive and is in accordance with applicable laws. Further, You undertake not to:

a. Defame, abuse, harass, threaten or otherwise violate the legal rights of others;

b. Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;

c. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;

d. Upload files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents;

e. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

f. Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);

g. Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any Easy Office server, or to any of the Services offered on or through the Website, by any illegitimate means (including such as hacking and password mining);

h. Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of Easy Office Private Limited, including any Easy Office not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information;

i. Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;

j. Use any device or software to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website

k. Use the Website or any material or Content for any purpose that is unlawful or prohibited by the Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of Easy Office Private Limited

l. Violate any code of conduct or other guide, which may be applicable to the Service;

m. Violate any applicable laws or regulations for the time being in force within or outside India;

n. Reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

11.7. You agree that You are solely responsible to Easy Office Private Limited for any breach of Your obligations under the Terms and for the consequences (including any loss or damage which Easy Office Private Limited may suffer) for any such breach.


12.1. You shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.

12.2. You shall use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.


13.1. The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by Easy Office and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.

13.2. The trademarks, logos and service marks displayed on the Website ("Marks") are the property of Easy Office. You are not permitted to use the Marks without the prior consent of Easy Office or the third party that owns the Marks.

13.3. Easy Office owns all intellectual property rights to the trademark "easyOffice.io" and variants thereof, and the domain name, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

13.4. Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Easy Office


You expressly understand and agree that, to the maximum extent permitted by applicable law:

14.1. You agree to indemnify, defend and hold harmless Easy Office from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Easy Office Private Limited that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms applicable to the purchase of Products.

14.2. In no event shall the Company, its officers, directors, employees, be liable to you for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Easy Office Private Limited has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with Your purchase of the products and services herein. Notwithstanding anything to contrary, Easy Office Private Limited entire liability to You under these Terms or otherwise shall be the refund of the money charged from You, under which the unlikely liability arises.

14.3. Easy Office Private Limited will not be liable for any loss that you may incur as a consequence of unauthorized use of your account or account information or any services or materials, either with or without your knowledge. Easy Office Private Limited endeavors to ensure that all the information on the website is correct, but Easy Office does not provide any warranties relating to the quality, accuracy or completeness of any data, information, product or service. Easy Office shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Easy Office shall not be responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason. The user understands and agrees that any material or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. Easy Office is not responsible for any typographical error leading to any invalidity of any kind. Easy Office accepts no liability for any errors or omissions, with respect to any information provided to you by itself or on behalf of third parties.

14.5. Notwithstanding anything to contrary, Easy Office’s entire liability to you shall be the refund of the money charged to you for any product or service, in relation to which unlikely liability arises.

14.6. In no event shall Easy Office, its officers, directors, employees, partners or suppliers be liable to you for any (1) special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable and whether or not Easy Office has been advised of the possibility of the same, (2) based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or (3) any other claim arising out of or in connection with your use of or access to the website, services or materials.

14.7. The limitations and exclusions in this section apply to the maximum extent permitted by applicable laws.


15.1. Easy Office may, in its sole discretion and without prior notice, terminate your access to the Website if Easy Office determines that you have violated the Terms or any other duty owed to Easy Office Any violation by You of the Terms will constitute an unlawful and unfair business practice, and will cause irreparable harm to easyOffice.io, for which monetary damages is likely to be inadequate, and You consent to Easy Office obtaining any injunctive or equitable relief that Easy Office deems necessary or appropriate. These remedies are in addition to any other remedies Easy Office may have at law or in equity.

15.2. You agree to indemnify, defend and hold harmless Easy Office, shareholders, directors and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Easy Office that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You. Easy Office will also be entitled to recover from You, and You agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to easyOffice.io


16.1. The Terms will continue to apply until terminated by either you or Easy Office as set forth below. If you want to terminate your agreement with Easy Office, You may do so by (i) not accessing the Website; or (ii) closing Your accounts (if any).

16.2. Easy Office may at its discretion and at any time with or without notice terminate or suspend the Terms without cause or with cause if a. You breach any of the provisions of the Terms, the Privacy Policy or any other terms, conditions, or policies that may be applicable to You; a. Easy Office is required to do so by law (for example, where the provision of the Services to You is, or becomes, unlawful or pursuant to a request by a regulatory authority); b. The provision of the Services to You by Easy Office is, in Easy Office’s opinion, no longer commercially viable; c. Easy Office has elected to discontinue, with or without reason, access to the Website, the Services (or any part thereof) either in general or specifically to You; or d. For technical or any other reason, Termination or suspension may include: (i) removal of access to all or portion of the offerings on the Website or with respect to the Services or any portion thereof; (ii) deletion of Your materials and / or Account Information, including Your personal information, log-in ID and password, and all related information, files and materials associated with You or inside Your Account (or any part thereof); and (iii) barring of further use of the Website or Services. Easy Office may also delete any content or other materials relating to your use of the Website.

16.3. Easy Office shall not be liable to you or any third party for any such termination.

16.4. Termination or suspension shall not affect your liability or obligation arising prior to such termination or suspension.


17.1. The Terms and all transactions entered and the relationship between you and Easy Office and any mutual claims shall be governed in accordance with the laws of India without reference to any conflict of laws principles.

17.2. All claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms or any transactions entered into on or through the Website shall be subject to the exclusive jurisdiction of the courts at Bangalore Urban District, India and you hereby accede to and accept the jurisdiction of such courts.


18.1 In the event You come across any abuse or violation of the Terms or if You become aware of any objectionable content on the Website, please report to india@easyoffice.io

19.Privacy Policy

19.1 You confirm that you have read and fully understand the Privacy Policy of Easy Office in respect of the Website. You further consent that the terms and contents of such Privacy Policy are acceptable to you.


20.1You hereby expressly agree to receive communications and newsletters from Easy Office by SMS and e-mails. You can unsubscribe / opt-out from receiving communications and newsletters from Easy Office at any time by following the procedure set forth in the Website.


21.1. Notice: All notices from Easy Office will be served by email to the account designated by you or by general notification on the Website. Any notice to be provided to Easy Office pursuant to the Terms should be sent to india@easyoffice.io

21.2. Assignment: You cannot assign or otherwise transfer the Terms, or any rights hereunder to any third party. Easy Office’s rights under the Terms of Use are freely transferable by Easy Office to any third parties without the requirement of seeking your consent.

21.3. Severability: If a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, the same shall not affect the provisions of any other portion of the Terms. In any event, such provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision.

21.4. Waiver: Any failure by Easy Office to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver of that provision or right.

21.5. Feedback and Information. Any feedback you provide to this Website shall be deemed to be non-confidential. Easy Office shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) Easy Office is not under any obligation of confidentiality, express or implied, with respect to the feedback; and (iii) You are not entitled to any compensation or reimbursement of any kind from Easy Office for the feedback under any circumstances.

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